For over five years, Get Broadcasting has partnered with Zendesk to deliver innovative video production and event support that enhance their global communications.
As a leader in empowering customer service agents and sales teams with the right tools, Zendesk relies on high-quality content that elevates their brand and connects with audiences worldwide. Our role has been to provide creative filming and marketing-driven video production that ensures Zendesk stays at the top of their game.
We collaborate with multiple regions across the Zendesk network – including Ireland & the UK, DACH, Nordics, France & Benelux, as well as wider EMEA partners, and US customers. From concept development and scripting to storyboarding, animation, hybrid models, and live-action filming, our team supports a wide variety of event-based and digital marketing projects. We’ve also travelled across Europe to capture live event filming, producing premium internal and external video content that connects Zendesk employees, customers, and partners.
Two flagship productions we have developed with Zendesk recently highlight this partnership: Speaker Spotlight and Customer Spotlight. We were involved from the early planning stages of both series.
Speaker Spotlight
Designed as a hybrid model, this series was filmed on-location at Zendesk’s EMEA HQ in Dublin. By combining in-person hosting with remote guest participation, we created dynamic conversations that set Zendesk apart from competitors. Our expert Film Crew and cutting-edge technology ensured smooth execution, while our Editing Studio added customised graphics, video inserts, and human-subtitled translations for maximum reach. We always apply the highest standard of post-production too with colour grading and audio design.
Customer Spotlight
Produced entirely virtually, this series features hosts and guests connecting remotely with our Broadcast Crew to create polished, as-live episodes that are hosted on a dedicated website. The video production includes motion graphics, demos, transitions, and music – and is always aligned with Zendesk’s brand identity.
In addition to both Spotlight series, we produce engaging video promos and teasers for use across social media and marketing campaigns, extending the reach of each project.
Get Broadcasting is proud to be Zendesk's trusted partner for video production, event filming, and marketing support, helping bring their vision to life and driving stronger engagement across the EMEA and beyond.